24/7 IT Support

247 IT Services Limited provides around the clock support for all Clients as standard. Whether you are a small start-up, a medium sized firm or a large organisation the timely support of your systems, whatever their scale, is important to keep your company operating effectively.

We offer competitive and flexible support packages centered around what works for you and your business. Unlike other consultancies we don’t just offer three packages and hope that our diverse Client base fits into just three defined groups. We understand cost is paramount – that’s where we start our discussions and see what we can offer that works for you.

Whatever size your business we recommend talking to us to see how we can help. We often find that small and mid-sized companies try to perform IT support in-house for as long as they can, until it becomes too difficult to manage. Unfortunately, by this time, the level of assistance they often need is much greater than if they had received limited but specialist support earlier on. With outdated and incompatible systems, their support packages may be much more complex than if they had received a little help, guidance and support when they were starting out and expanding.

In short, we find that outsourcing some or all responsibility for IT support to specialised providers makes business sense whatever your size. With new technologies improving productivity, reliability and security, holding off receiving specialist support can be more damaging than you think.

24/7 IT Support Plans

  • Total Support - Built around a fixed monthly cost for maintenance, infrastructure and unlimited support. The fixed cost is based on the size and scope of your IT system.

  • Essential support - Built around a fixed monthly cost for maintenance and infrastructure, plus a variable cost for support. The variable cost is based on the time spent supporting your IT system.

  • Flexible Support – Ad hoc support, guidance and tutorials to improve in-house IT support or help establish IT systems in a developing business.