How to Recover Files Deleted from any Cloud Service

How to Recover Files Deleted from any Cloud Service

The Cloud is the software that has changed the way that we work in an office environment. Not only are some programmes accessible via the Cloud to make work possible, but the day’s work is generally backed up to the Cloud for safe keeping.

After many months of work, you can imagine that the sheer amount of documents you are going to have stored away. Some you will need, most you won’t, but should you accidently delete a file while sorting through your data, knowing how to restore the document is going to save you a lot of grey hairs.

One of the biggest bonuses of using a Cloud account for your work backup is that whatever you are working on will be easily accessed and easy to continue working on, no matter where you are.

And so it doesn’t matter what device you are using to access your Cloud storage, the restoration process is fairly straight forward.

The Cloud is designed to keep your data and files safe, so even if you do accidently delete something, it is not going to be gone forever, at least not yet. The Cloud is designed to hold deleted documents in a waste basket of sorts for 30 days. Naturally, this makes restoring the document incredibly easy, if you know where to find it.

Locating Deleted Files

Ideally, you should restore the items as soon as you’ve made the mistake of deleting them, or as soon as you have noticed that they have gone missing. Once the 30 day mark has passed, the file is permanently gone and there will be nothing you can do to bring it back unless, of course, you have a backup of it somewhere else.

On the topic of backups, you should never rely on the Cloud alone as your primary backup. It is good data practice to have alternative backups, including a copy kept on an external hard drive kept somewhere very safe and secure.

To locate the recently deleted Cloud data, you first need to know which version of the Cloud you are using. You could be using the iCloud, Google Drive, OneDrive, or Dropbox.


You will need to log into your iCloud account and then choose the recently deleted option, which should be on the bottom right corner. You then need to go to the Account Settings and from there you can select Restore Files.

Google Drive

Google’s Cloud is very popular especially because it syncs fast and effectively across multiple devices, no matter the device manufacturer. It is also incredibly easy to restore accidently deleted documents. Simply scroll down the left hand panel and select trash. There you will be able to see all the trashed documents and be able to right click and select restore.


Depending on the type of OneDrive account you have, your deleted files could be held for up to 93 days. The standard account has the 30 day limit while the work account option gives you the extra time.

To restore a deleted file, you will need to go to the recycle bin, which you will find on the left hand side. There is the option of emptying the bin or restoring all the items, and you can also individually select the file you need and restore it.


As far as free Cloud storage goes, Dropbox is quite a useful thing to have. If you take on the business plan or the professional plan, your deleted files can be stored for 180 days before they are permanently removed.

When you need to restore something you’ve deleted, you need to go to the deleted files option which you can find on the left side or you can go to the folder where the file was originally stored and click on the show deleted files option. From there you can restore it.

At 24/7 IT Services, we can get your business setup with a reliable Cloud based solution. You can contact us directly for more information.

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