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White label solution

Outsourcing support at scale – with added value

 

When a responsive, gold standard IT service desk is a necessary function for a business, and needs to be combined seamlessly with your brand, a 247 white label solution is the place to turn.

 

This is perfect for growing firms who want full service support, and outsourcing a service desk to us saves on average 40% of the cost compared to setting the same function up in-house.

 

Your business will get the full experience of an in-house IT service desk, including dedicated access points for your staff with branded phone line and ticketing systems which are available 24/7. Our engineers on site will visibly appear as part of your team and we ensure that we work with you to align with your business plan and any special requirements needed in different departments.

 

We also provide full transparency and reporting on service usage, showing how we meet our service level agreement with you.  The agreement of key performance indicators will show the value added by outsourcing to us.

 

Contact us now to find out the 247 difference, you can use the chat function below to speak to us now, or click here to send an enquiry and we’ll get straight back to you.

White label solution benefits

 

  • Outsourced help desk
  • Customer helpdesk branded as your own operation
  • Operating 24/7
  • Full ticketing and SLA monitoring systems
  • Onsite engineers branded as your own operation
  • At least 40% cost savings compared to hiring in house