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About Us

Friendly & knowledgeable experts

More than managed IT services – a 24/7 extension to your team

247 IT Services was founded in 2016 – the brainchild of Clinton Sutherland and Savio da Silva who realized there was a gap in the market for a really personal, customer focussed, IT Solutions company. No more overseas call centres, no automated tickets, no ‘Computer says No’ moments. Your business, your IT Solutions. You ask – we deliver.

 

We’re not just another outsourced IT services company – we will work closely with you in partnership and as a trusted extension to your in-house team providing full support, business continuity, security and future proofing for all your IT needs. Our proactive advice and way of working will assure you that your business can operate in the markets it needs to whilst staying ahead of the game.

 

We listen to our clients, giving honest and robust advice on how we can provide a solution to their requirements. Everyone in our team is approachable, friendly and knowledgeable – a team you can trust. Meet the team below. Each of our team members is handpicked for their knowledge, awesome customer service levels and core values that align to ours. Check out our core values below: to see why we love taking the personal approach to IT Solutions.

 

Our values and customer service are backed up by first rate technical knowledge. We are a Microsoft Silver Partner, which means we have proven constant competence in application, infrastructure, data, AI and the technical tools needed to equip a modern workplace. Our team have CompTIA accreditation and we are working towards ISO 20000 status, meaning you can trust us to run your managed IT services with confidence.

 

Each of our team member has their own specialism on top of their comprehensive general IT service, telephony and business continuity knowledge. We use the right people for the job and aim to get 100% of our work to your satisfaction on the first go.

Living 24/7 by our core values:

INTEGRITY

As a company we understand that Integrity, honesty and strong morals are key foundations in a business environment. Trustworthy actions lead to successful relationships.

COMMITMENT TO EXCELLENCE

We strive to achieve excellence through 100% commitment in everything we do, believing that commitment is the route to success

RESPECT

In promoting respect for ourselves and others, we seek to gain positive, healthy working relationships between staff and clients.

MUTUAL GROWTH

Mutual sustainable growth empowers both us, and our clients to succeed. Our client team provides a personable, trusted service to enable you to grow your IT and security capabilities.

INNOVATE AND SIMPLIFY

247 turns complications into simple managed IT solutions using innovative thinking, therefore improving efficiency and reliability.

EMPLOYEE WELLBEING

We consider employee mental and physical wellbeing very seriously - taking a holistic approach allows the team to function at their best. This in turn provides excellent customer service.

Meet your dedicated group of IT professionals delivering outstanding support to you and your business

 

All of whom have our customers at the heart of what they do

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Director

Clinton Sutherland

Clinton has worked with a range of clients in providing solutions for businesses; from start-ups through to large private sector organisations

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Director

Savio Silva

Savio has first rate skills in project and helpdesk management , as well as wide ranging technical skills

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Sales Executive

Donovan Coetzer

Donovan helps clients define their support needs, creating bespoke managed IT solutions for businesses of all sizes.

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Sales & Office Administrator

Luciana Franklin

Luciana organises our team, making sure that our clients are happy, while looking into further business opportunities.

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Helpdesk Engineer

Henry Hill

Henry brings a friendly attitude to the support team, with a focus on positively looking after our clients.

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Helpdesk Engineer

Harry Jordan

Harry is part of our front line support team, helping customers to solve a range of IT and telephony issues

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Field Engineer

Tyler Brooker

Tyler works onsite with our clients to keep infrastructure up to date and troubleshoot clients on the ground

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Brazil Partner

Daniel Monteiro

Daniel runs 247's Brazilian office, providing our customers there with the same great service as the UK team

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