Microsoft Copilot Vs. ChatGPT – What are the Differences and which is best for Business?

AI is changing the working world, and in a good way.

Since 2022, when AI went mainstream, the debate has turned from whether or not a business should be integrating AI, to which AI tools will work the best to make the business environment more productive.  

Microsoft Copilot and ChatGPT are prime examples of how AI can augment business capabilities.

Both tools make use of the power of natural language processing (NLP) and machine learning to assist users in different aspects of their work, and both tools are easy to use and readily available.

Not only is AI easily accessible to most companies, but there are many options out there that are either very affordable or completely free.

Now that AI is such a present part of our everyday lives, in order to stay ahead of competitors, companies need to know how they can make the most of the tools that are available to them, and it starts with comparing the two most popular options.

What is Microsoft Copilot?

The Key Features

  • Seamless integration with popular Microsoft apps.
  • Intelligent suggestions based on context and best practices.
  • Time-saving code generation for repetitive tasks.

Microsoft Copilot made waves in 2023 when it was introduced to Microsoft 365 as an everyday tool for users.

Essentially it is an AI assistant that has been designed to provide users with personalised help with all sorts of office tasks.

Copilot connects to ChatGPT and it is also connected to your Microsoft 365 account, allowing it to access your data, such as your emails, your documents and your work calendar, turning it into a helpful personal assistant. Copilot is the perfect office companion and it can help companies get ahead of tasks and ensure tasks are completed accurately and on time.

Copilot can also function alongside other Microsoft productivity tools such as Word, PowerPoint and Excel, again, helping you to be more productive. 

The Lesser-Known Benefits

  • It can enhance collaboration: Copilot makes collaboration among team members simple.
  • It can help you learn: As Copilot gives suggestions and aids creativity, it also serves as a learning tool.

What is ChatGPT?

The Key Features

  • Natural language understanding and generation capabilities.
  • Context-aware responses for more coherent conversations.
  • Integration possibilities in customer support, content creation, and more.

ChatGPT was developed by OpenAI and it is popular for being a versatile language model that goes well above and beyond basic assistance. For many businesses, ChatGPT has become a must have tool and it can be used to layout, simplify or, if given the right data, complete a variety of tasks, including drafting emails, writing reports, and generating human-like text which can be used in training manuals and more. ChatGPT is also a great tool for brainstorming.

While many will find the free version useful to a degree, premium access might be more suitable for companies looking to get more out of this AI tool.

The Lesser-Known Benefits

  • It offers customisation: Businesses can fine-tune ChatGPT to align with specific industry jargon and communication styles.
  • It features cross-functional applications: ChatGPT can be a valuable asset in various work scenarios, making it a versatile addition to your toolkit.

Choosing the Right Tool for Your Business

When deciding between Microsoft Copilot and ChatGPT, it ultimately comes down to what you need for your business.

Copilot is an all-round exceptional business tool, but only for companies that work with Microsoft apps all day.

If you are looking for a tool to help you with the more mundane tasks like email writing, basic research and brainstorming, ChatGPT might be better suited to your requirements.

When weighing up your options, cybersecurity should also be a top priority especially when sharing your data with AI, since both Microsoft Copilot and ChatGPT operate in Cloud environments.

If you are looking to make the most of AI this year, it is best to consult with a reputable IT company that specialises in managed IT support and cybersecurity, to ensure the safe implementation of these tools in your workflow. And at 24/7 IT Services, we specialise in both. Contact us today for more information.

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